Oct23333 Mergent Group (Mergent) has been helping clients access the wider workforce available through diversity and inclusion, developing targeted programmes to improve both the identification and retention of diverse, skilled talent in South Australia. We find out more from Michael Walters as the recruitment agency gains notable recognition in the APAC Business Awards 2023. Deeply embedded in the engineering and technical sectors, recruitment and labour hire company Mergent Group is well connected to uncover the best talent and is known for its focus on those hard to fill roles. The agency’s experience and network connections mean it is well-placed at the forefront of the mind for capability needs. As a local, privately owned agency, with a team possessing more than 40 years’ worth of combined industry and technical expertise, Mergent is 100% committed to adding value and delivering fast, successful outcomes. “We focus on uncovering talent, finding skilled professionals, and helping to secure and retain quality,” explains company Director, Michael Walters. “This frees up our clients’ time to ensure they can concentrate on what they do best.” Utilising a deep consultative approach, Mergent takes the time to truly understand its clients’ business as a whole, and can then address the delicate balance between skills and culture that define the best fit for their company. This allows the agency to effectively screen candidates and present only the strongest applicants, making the entire process simple and efficient. Michael knows that the foundation of the firm’s success lies in the honest, long-standing relationships it has forged with employers and job seekers as a result of its transparent and trusted approach. “We are here to help!” he enthuses. “Our mission to be client-centric has stayed consistent throughout. We are all about partnerships and building successful careers, through leveraging strong industry knowledge.” The recruitment industry in Australia is buoyant, with property and engineering experiencing rapid growth, and the Australian government committing to supporting certain sectors in order to assist them to remain buoyant and indeed to flourish. That being said, there are challenges that Michael and the team at Mergent face on a regular basis. From competition within the industry to government regulations being restrictive, however perhaps the largest obstacles is the skills shortage, as Michael elaborates. “The skills shortage is particularly evident in the engineering, construction, and mining and resources sectors,” he tells us. “This makes it difficult for labour hire companies to find qualified workers to fill vacancies. The Australian government is working to address the skills shortage through its National Skills Commission, but it is likely to remain a challenge for the labour hire industry in the coming years.” One way that Mergent seeks to overcome these obstacles and mark itself out as the best option for its clients is with its culture of collaboration and innovation. As a socially responsible recruitment agency, Mergent aims to change people’s lives daily by helping them secure fulfilling and enriching roles and it is committed to supporting people’s aspirations with employment and business opportunities. Mergent has long been helping clients access the wider workforce available through diversity and inclusion, developing targeted programmes to improve both the identification and retention of diverse, skilled talent. “Diversity and inclusion are a massive part of who we are,” enthuses Michael. “We know that when people with different backgrounds, experiences, and perspectives come together, great things happen. Defined by our vision to provide a great employee experience in a safe, engaging, and values-driven workplace, our company culture encourages our people’s skills, pride and career opportunities.” The company internal environment at Mergent also fosters approachability, personability, and flexibility, understanding that adaption to changing circumstances is key in allowing the team to maintain a healthy work-life balance. As a small team, the firm can treat each employee individually, catering to their unique strengths and needs. A flat management structure ensures that everyone has a voice and can contribute their ideas and expertise, promoting a sense of ownership and inclusion and, when recruiting new staff, Michael looks for individuals who embody the qualities above. Recently, in recognition of its commitment to the recruitment space, Mergent Group was named Best Industrial Recruitment Agency 2023 – Australia in the APAC Business Awards. Looking to the future, it seems that exciting developments are afoot as Mergent embarks on a growth phase to expand its focus from regional operations to providing broader support across the industries it has actively engaged with over the last few months. “This strategic shift allows us to leverage our expertise and build capabilities that extend beyond our initial sector and into other businesses within that industry,” Michael comments. “Our aim is to ensure that we maintain the highquality standards that have brought us to our current level of success. As we look ahead, we are committed to maintaining this trajectory of growth and improvement, solidifying our position as a trusted partner in the industry.” Contact Details Company: Mergent Group Contact: Michael Walters Web Address: www.mergent.com.au Best Industrial Recruitment Agency 2023 - Australia
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