Singapore Awards 2022

34 APAC / Singapore Business Awards 2022 Artificial Intelligence has made an unprecedented impact on business and society, with automated solutions starting to have a significant effect on our daily lives. We take a look at the team fromLaiye, whose innovative thinking has earned them tremendous success in the Singapore Business Awards 2022. Intelligent automation (IA) has changed every industry under the sun, opening the doors to a host of new opportunities and efficiencies that might never have been considered possible in the past. Many businesses have invested in extensive research to stay ahead of the game, but for those without the resources to compete, Laiye has the perfect solution. Working in robotic process automation (RPA) and artificial intelligence (AI), the Laiye team have made their name in the ability to mimic human intelligence. For many organisations, this development has allowed them to work much more efficiently, driving forward new levels of business growth. The first wave of automation led by the now legacy RPA vendors was disruptive. However, legacy RPA vendors only solved a small piece of the process — connections to legacy systems — but completely neglected the importance of data and documents to those automated processes. Laiye has been at the forefront of this new era of Intelligent Automation. Laiye’s success is rooted in its integrated suite of AI-powered RPA, Intelligent Document Processing (IDP) and conversational Chatbot products. With AI at its core, Laiye’s advanced solutions have empowered customers to realize their business values with IA, and helped businesses worldwide scale their digital workforces and solve their toughest digital transformation challenges. The nature of Laiye’s solutions has put them in high demand worldwide. Their unique combination of RPA with native AI capabilities and vibrant ecosystem of over 600,000 developers and partners are stand-out strengths that have helped them attain global recognition. They have forged partnerships with a range of globally recognised Fortune 500 companies, including Walmart, Nike, Starbucks, Amazon Web Services, Wyeth and Lenovo. The global firm has an international presence in Europe, the Middle East and Africa (EMEA), Latin America and the Asia-Pacific. The power of intelligent automation will be at the heart of what Laiye offers for the foreseeable future, and it’s a path that is certain to shape the way many businesses operate going forward. Intelligent software robots have enormous potential, allowing people to achieve higher quality results and work better. While it is easy to see intelligent automation as removing people from a system, Laiye believes it frees up and empowers people to do what they do best. This desire to empower people to reach their full potential lies at the core of Laiye’s mission. It is not enough to have IA within a business; it must be carefully folded into the processes to have a measurable impact. The success of their approach has seen them recognised as a high performer in the RPA space by Gartner Peer Insights and G2. Laiye has been ranked the highest as a 2021 Customers’ Choice in Gartner Peer Insights “Voice of the Customer” report, with a 97% willingness to recommend rating and an overall 4.8 out of 5 stars score as reviewed by customers. Their incredible achievements prove that IA is far from a fad but is a force sure to have a significant impact for many years to come. When thinking of the success of companies such as Laiye, it’s worth considering the excellent service they perform. For many businesses, the IA revolution could pass them by. Thanks to the remarkable achievements of this visionary team, they have been able to secure incredible heights of success. Company: Laiye Name: Gary Saw Email: [email protected] Best Global AI-Powered Automation Solutions Provider 2022