2 APAC / Issue Q4 2019 Welcome to the Q4 issue of APAC Insider magazine, your source for all of the latest news and updates from across the Asia Pacific region. Featured within the pages of this Q4, we have insightful pieces from a vast range of businesses from various industries, each providing a glimpse into the innerworkings of their firm and the countless accomplishments they have accumulated throughout the years. For example, Sentinel Pty Ltd (Sentinel), an Australian specialist firm, have been a key provider of environmental monitoring services to clients across the world for almost twenty years. This boutique firm provides specialised and cutting-edge hydrographic consulting services that are unequalled. Recently, we profiled the firm to discover exactly what makes this Australian firm a respected leader within their dynamic industry. Another firm who are leading lights within their respected industry is SYKES, a Florida based firm which provides customer-engagement services to Global 2000 and Fortune 500 companies. Over two decades ago, the firm opened its doors in the Philippines and became one o the firm multinational call centres to operate in the county. Today, we profiled the company to find out more about the what makes them the best business process outsourcing (BPO) firm in the Philippines this year. This is just a small glimpse into some of the insightful pieces we have feature in this month’s issue. Here at APAC Insider, we truly hope that you thoroughly enjoy reading our Q4 edition and look forward to hearing from you and your thoughts on this issue. Jessica Daykin, Editor Phone: +44 (0)20 3970 0037 Email: [email protected] Website: www.apac-insider.com AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.