Issue Q1 2020

APAC / Issue Q1 2020 11 , New Center of Excellence to Deliver Excellence New office opening in India focused on enhancing quality assurance, help desk and hosting support represents an important step in Logile’s continued growth and investment in infrastructure tomaintainworld-class customer value delivery. Logile, Inc. has recently announced that its new Center of Excellence in Bhubaneswar, India will open in March 2020 to support the company’s ongoing Customer Success initiatives. After a decade of steady customer and solution growth, this new center brings the scale and resources to maintain and deliver on Logile’s high standards of product quality and customer support with 24x7 service. “We are excited to open our new Center of Excellence, which will play a critical role in reinforcing Logile’s true mission: helping our customers achieve operational excellence with exceptional solutions that perform,” said Purna Mishra, Logile founder and CEO. “We will never lose our customer focus. This critical investment in expanded quality assurance and support will streamline and ensure our ability to continue our tradition as a dedicated partner for life—both in supporting our extended solution portfolio and our valued customers throughout their journey.” Based in the United States, Logile is a global organization with teams in Mexico, China, India (Pune), the United Kingdom and across Europe. The company supports its retail customers worldwide. In conjunction with the opening of the new Center of Excellence, Logile will expand its quality assurance and help desk specialist teams and introduce new training and process initiatives. Logile has been ranked as a Top 20 Retail Software Vendor by RIS News’ Software LeaderBoard for three consecutive years. With its history of customer satisfaction and growth through customer recommendations and referrals, expanding its product and customer support resources with a formalized program and presence is an important step to ensure that Logile continues to deliver the product innovation, support and ROI that its customers have come to rely on into the future.