October 2017

APAC / October 2017 9 as complying with the legal framework. For us, corporate governance means that we publish transparent financial reports, control our subsidiaries effectively, implement guidelines and rules in full, ensure that our business development is sustainable, maintain high ethical standards and promote integrity and commitment. “These principles allow our company with its 52,000 employees worldwide to: meet high quality and security standards; offer products and services through more than 100 subsidiaries in more than 20 countries and to achieve long- term financial success together with our partners. “The framework of guidelines and documentation of corporate governance at T-Systems is provided by the corporate governance rules of Deutsche Telekom, the code of conduct, the corporate vision, the environmental goals of the business units and our financial, environmental and social reporting. An additional factor is the assumption of ethical responsibility – for example about sport and cultural sponsoring, involvement in society and the promotion of education and training through the Telekom Foundation.” Innovation@T-Systems New ideas and solutions are critical to lasting business success, in the view of Kamini. This is especially true in the dynamic information and communications technology (ICT) environment. Against this background, a coherent, end- to-end innovation management process is an absolute must. In addition, developments in ICT are increasingly driving innovation across all industries. Trends such as digitisation and Industry 4.0, an M2M initiative from the German government, are prime examples and key points of discussion for decision-makers and CIOs. Systematic innovation management T-Systems partners with customers and suppliers to promote innovation for all stakeholders. They have a proven, systematic innovation management structure in place as Kamini reveals, before adding the firm’s thoughts on how a collaborative approach that delivers actionable insights. “Our goal is not just to keep in step with trends, but to proactively drive them. We leverage our own reliable, secure and powerful ICT infrastructure, as well as the resources available to us within the Deutsche Telekom Group, to explore areas which we have identified as having value added potential. T-Systems’ innovation management combines this top-down strategy with a rapid bottom-up approach – this involves evaluating the viability of concrete business proposals in conjunction with the latest technologies. “We perform these tasks within the scope of a creative, agile process and with the help of realistic use cases. This allows us to gather hands-on experience in line with customers’ real-world needs and in accordance with the imperatives of rapidly changing markets.” “Direct interaction allows us to transfer our knowledge in innovation management, ICT, product development, and process and change management. Together with our customers and partners, we transform ideas into genuine solutions. “Our innovation management methods focus on the active and open exchange of information with our customers and partners throughout the entire process– from initial concept development and prototypes, to testing in the production environment and inclusion of the finished solution to our standard portfolio. This ensures the results are cost- The Fort Knox of Data Centres g effective, practical, and tailored to our customer’s goals.” Cooperation with universities and research centres A final point, is that T-Systems International GmbH works with universities and research centres to bridge the gap between technologies readily available on the market and leading-edge developments fresh from the sandbox. Kamini explains more, underlining the firm’s strong commitment to the support of new technologies. “This benefits all parties involved. R&D specialists are exposed to real-world challenges. T-Systems, and our customers and partners, gain visibility into research, ideas, and prototypes relevant to our requirements. A key aim of our innovation management strategy is to accelerate time-to-market for new technologies.” Name: Kamini Nadaraja Email: [email protected] Web Address: www.t-systems.com Address: 2340 Century Square, Jalan Usahawan, Selanger D.E., 63000 Malaysia Telephone: +60 3 8313 3200