APAC Issue 7 2018

12 APAC / Issue 7 2018 , ESUN holds International Value- Added Network Service licence and ISP licence from the Office of Communications Authority in Hong Kong, and offers in conjunction with its associated company and business partners in China total ICT business solutions for global enterprises, carriers and service providers. ESUN group companies holds Internet Data Centre (“IDC”) licences and various other telecom/IT business licences issued by Chinese government regulatory authorities to operate in China a full range of IDC managed hosting, cloud services, value-added managed network services. ESUN is a China ICT expert highly regarded by industry partners and global enterprises seeking to enter China market in a cost effective and legitimate manner. ESUN’s management team and executives all possess more than 20 years prior solid experiences in value-added ICT services, with various global players including those headquartered in the USA, Europe and Asia. We have our own team of technically certified Ensuring Service Quality Stays Consistently on Top Level ESUNTechnology International Co., Limited (“ESUN”) is a private limited company incorporated inHongKongwith over 15 years of IT and telecombusiness operations experience. Taking time to provide uswith an overviewof the firm, is Richard Leewho details theway. field support engineers to provide timely and professional support to our global clients. Also, we are serving Global Telecom Carriers and Service Providers and multi- national corporates primarily. Here at ESUN, our service management team conduct regular service review meetings with clients for continued quality assurance and enhancement. Our sales and product teams participate in various international IT and telecommunication conferences and market events, to understand the latest technology trend and showcase our China ICT expertise, service and product strengths. All these combined will ensure that ultimately the customised solutions delivered to our clients will be the most cost- effective outcome. Prior to embarking on a new project, our commercial team, comprising sales and business development professionals and pre-sales solution consultants, will conduct thorough need analysis of the client to identify the best possible customised solution, to ensure that they are able to deliver the highest value 1807AP07 proposition and possible options for consideration and acceptance by the client before execution. A dedicated project manager and field support engineers will then be assigned to follow up and follow through the whole project cycle, until satisfactory completion and sign-off by the client after series of joint service acceptance tests. Proactive service management and regular maintenance routines will then follow by round the clock NOC and multi-lingual service desk support system to ensure SLA guarantee is complied with on an ongoing basis. ESUN is a customer-oriented technology service company. “Customer First”, “Service Quality” and “Team Work” is our culture. These core values are placed as the top priority and fixated in our mindset in performing our works daily. They define how our staff should behave internally with each other and with clients, eventually they become the core values of our company. With the same value system adopted and watered down from CEO, it enhances our corporate communication/ decision process and builds up our own culture in our company. In future, ESUN will carry on providing outstanding service for our client, expand our business in telecommunication industry with global perspective. Regards IT outsourcing business, ESUN will inherit our fine traditions, place service quality as our top priority, always be technology-oriented and provide better IT and telecom service in future. Moving forward, 2018 is set to be another pivotal year for over-the- top (OTT) service growth, ESUN as a telco will partner with Primary OTT solution providers to build client loyalty. Contact: Richard Lee Company: ESUN Technology International Co., Ltd, Unit D5, 16/F, TML Tower, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong Telephone: 00 852 2483 6963 Web Address: www.esun21.com