May22239 Oct23289 As a forward-thinking recruitment agency, Collar® has honed its expertise in matching exceptional candidates with exceptional opportunities and is committed to providing its clients with the best possible service. In the wake of the firm being named in the APAC Business Awards 2023, we find out more from the firm’s Founder, about its dedication to diversity and inclusion, and the steadfast belief that everyone deserves a fair chance to succeed. Established in July 2021 by Chief Executive Officer, Ephram Stephenson, Collar® Talent Group Pty Ltd (Collar®) specialises in professional recruitment for contract, permanent and project requirements with multi-dimensional capabilities across all facets of recruitment. The firm’s ability to match candidates with the right role comes down to the expertise of its dedicated recruitment consultants and it has more than 110 specialists nationally who are passionate about their work and believe in making a difference in people’s lives. With over 400 years of collective recruitment experience, the team is one of the most successful in the business, specialising in placing hundreds of candidates weekly, across both blue and white collar roles, in permanent and temporary capacities. “At our core, Collar® is a recruitment agency that cares deeply about the wellbeing of our candidates, clients, and employees,” Ephram tells us. “We are committed to providing a safe and healthy working environment, to complying with all relevant legislation and standards, and to continual improvement of our health and safety performance.” Since its establishment, the agency has set out to revolutionise the recruitment industry by setting the gold standard for customercentricity, aiming to become a leader within the industry, not because of its profit margins, but because it treats everyone with the respect they deserve, regardless of their background, gender, race, or age. The establishment of Collar Momentum™ is evidence of the firm’s commitment to diversity, inclusion, and in building employment opportunities for all job seekers. Collar Momentum™ is a leading indigenous recruitment services provider. “Together, we have created a partnership to provide a comprehensive and inclusive recruitment process for businesses across the country,” Ephram elaborates. “With a proven track record of successful recruitment processes, Collar Momentum™ leverages our tested systems and processes to create a pool of highly qualified and suitable candidates.” One of the unique features of Collar Momentum™ is its commitment to promoting diversity, equity, and inclusion in the recruitment process. The company believes that a diverse workforce fosters better outcomes for both businesses and employees, leading to a more productive and harmonious work environment. Collar Momentum’s team of experts mentor and guide indigenous jobseekers throughout their journey to job readiness, providing ongoing support to ensure their long-term success in sustainable employment. To help implement Collar Momentum™, the agency has its own in-house Aboriginal and Diversity Consultant, Kylie Taylor, who provides a range of services to assist businesses across Australia in building an inclusive and culturally safe working environments. Kylie is a proud Noongar-Yamatji woman born on Wadjak (Rockingham) boodjar (Country) and has lived on Bindjareb (Mandurah) boodjar the majority of her life. Kylie is extremely passionate about her culture, and educating non-First Nation Australians on culture, history, and First Nation Peoples’ perspectives. Through cultural awareness training, Kylie strives to build a workplace environment which not only embraces, but celebrates cultural differences and diversity. Kylie thrives working within her culture and is dedicated to building a brighter, inclusive future for Australia, and Reconciliation for First Nation Peoples. When it comes to the wider team, all Collar® consultants undergo comprehensive training when inducted into the company, to ensure they are well-versed in its services, processes, and best practices. They receive specialised training on our client-specific requirements and are suitably equipped with the necessary knowledge and skills to handle various inquiries related to candidate placements, billing, compliance, and other aspects of our services. Moreover, the recruitment and operational staff possess excellent communication and interpersonal skills, enabling them to interact professionally and empathetically with all clients. Additionally, Collar® has invested substantial time and effort into creating a workplace which functions seamlessly using technology, providing convenience and quality to both its customers and our clients. “We believe that our cutting-edge technology gives us a competitive advantage in the market and highlights our ingenuity,” Ephram enthuses, speaking of the agency’s USPs. “With advanced payroll automation, technologyassisted accessibility, and our technological adaptability, we are introducing technology into our industry in a way that positions us ahead of our competition.” The APAC region itself is vast and diverse, containing several countries and territories spread across Asia and the Pacific Ocean. Collar® operates in Australia and the Philippines, both of which are part of the larger APAC region, and its offices are strategically positioned in major cities throughout Australia’s states and territories. The agency also has an office in the Philippines to support its international recruitment efforts. There are, however, certain challenges facing Collar®. For example, the current skills deficit in the Australian job market, along with its low unemployment rate of 3.7%, is one of our agency’s most challenging issues. The skills shortage is due to a variety of factors, including changes in immigration policies during and after the COVID-19 pandemic, as well as an ageing workforce. As a result, there is a present shortage of Technicians and Trade Workers, as well as Professional Occupations (Health, Engineering, Information Communication Technology (ICT), and employment in the Science sector. To address the challenge of the ongoing skills shortage within the Australian job market, Collar® has implemented a range of innovative solutions. “Our most impactful innovation to address the skills shortage has been our international recruitment activities,” states Ephram. “Our agency currently has a physical office location within the Philippines where our international healthcare recruitment consultant attracts and sources top healthcare and aged care talent, as well as providing ongoing support to successful candidates to relocate Recruitment Agency of the Year 2023 – Australia & APAC Insider Excellence Award for Mental Health Support 2023 Collar® Talent Group Pty Ltd
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