Business Awards 2022

Ifyour laptop, phone, or other electronicdevicebattery isn’tworkingproperly, considerBatteryMate’s wide range of replacement batteries. BatteryMate is Australia’s one and only online retailer that offers more than 5,000 models of batteries, chargers, printer inks, toners, gaming gear, and car accessories, with its most prominent products being Dyson and MacBook batteries. A leading DTC brand, BatteryMate has a laser focus on providing high quality products with lightning-fast delivery. With two state-ofthe-art warehouse facilities located in western Sydney, customers can rest assured that they will receive super-fast delivery service from BatteryMate. Each of these sites adhere to strict quality assurance throughout their sorting and packing processes, so customers can feel confident their products will arrive only in the very best condition and that they are getting excellent value for money. If it does happen that something isn’t right with the product, the company will happily swap it or offer a money-back guarantee, and every product has a 36-month warranty. BatteryMate also ensures its vendors are adhering to high quality management processes and complying with the international labour standards. BatteryMate’s products are designed to work seamlessly with brand name electronics and power tools, with customers being amazed at how much they save with its affordable collection of rechargeable batteries. Gone is the frustration that comes with the short lifespan or power of a battery-operated tool, electronic device, or household appliance. Customers get to say ‘hello’ to extended battery life, longer performance between charges, and saved money in the long-run by preserving electronics. Making BatteryMate’s operations happen so efficiently is its small team of young and energetic individuals who are passionate about providing outstanding customer service and making it easy to extend the life of devices. The company’s Director, Vishal Sheth tells us, “We make sure that all staff members get exposure to all areas of operations. As a result, everyone feels strongly attached to the company and often go extra miles.” Not only do they ensure speedy dispatch of top-notch products, but they are also available to provide customer support. There is no other company in the industry that offers over-the-phone support to customers who do not know which battery model they need to purchase. They are also focused on keeping the website up-to-date with blog posts offering shoppers advice including “What You Should Know About iPhone Batteries in Australia”, “Vacuum Batteries for Dyson Models”, and “Everything You Should Know About Batteries in the Gold Coast”. The team’s dedication to providing an outstanding service gives the company a particular advantage in such a competitive market that is ecommerce DTC brands in Australia. Like most other ecommerce brands, BatteryMate grew fast during the COVID-19 pandemic due to so many people switching to shopping online. As a result, BatteryMate is highly rated on all Australian marketplaces, including Woolworths, Kogan, MyDeal, Catch, and others. Taking advantage of the momentum, BatteryMate introduced a new range of products this year, its own Tavice branded chargers for power tools (Ryobi, Makita, Milwaukee). These have flown off the warehouse shelves, while the team remains dedicated to never running out of stock. As a result of such success, it has been seeing even faster growth. Ultimately, BatteryMate’s customers can’t say enough positive things about their service and product experience. One customer who bought a camping light shares their five-star review: “Absolutely great, works a treat. Great in the tent and under the awning of the caravan.” Another five-star reviewer comments, “Appreciate your fast and good service. Thanks.”, while someone else says, “The Dyson battery works well and am pleased with it. Received in a short time. Would recommend BatteryMate.” Company: BatteryMate Email: [email protected] Website: Best Online Battery Store 2022 - Australia Oct22086