APAC Business Awards 2021

APAC / Business Awards 2021 43 , Oct21664 This Australian owned company was founded over 24 years ago byManaging Director Dave Stevens. Brennanwas formed to support and encourage businesses to be the best that they can be, in a world where technology is greater andmore powerful than ever. It helps businesses to harness the power of technology and use it to their advantage – forever striving to be the best Managing Service Provider (MSP). Here we invite you to read on as we discover some interesting and compelling points about Brennan. For more than two decades, Brennan’s expert team of IT professionals has provided the technical advice and managed IT service solutions needed to enable Australian Businesses, Enterprises and Government organisations, and their people and customers to get on with what matters most to them. While technology can be a powerful catalyst for business growth, Brennan believes that people – not technology – should be central to everything we do. Brennan’s Chief Customer Officer, Nick Sone says. “Through our “people first – secure always” philosophy, we remove the pain of an organisation’s IT services and infrastructure and mitigate risks through our collaborative service approach.” He adds, “By monitoring our customer’s IT infrastructure performance around the clock, we’re able to proactively identify issues before they become a problem, ensuring the solution used by our customers is purposeful, measurable, and a valuable enabler of productivity and customer, and staff satisfaction.” Nick says a critical part of Brennan’s success are their people. “We’ve made sure that our people are supported with ongoing training, best-ofbreed systems, processes, and platforms, including leading workflow management solution ServiceNow, to help them better serve the 20,000-plus users we currently support.” As a Secure Cloud Managed Services provider, Brennan’s company values are centred around being a united team, committed to showing customers it cares, making things simple, and always being 100% accountable. They are never satisfied with the status quo, which is why they focus on continually improving their service delivery, investing in innovation, automation, and people to ensure they get the best results for their customers, every day. This dedication is reflected in the world-class Net Promoter Scores (NPS) rating of 80+ received by its customers. With Brennan continuing to evolve its product and services offerings and Australian footprint, in August 2021, Brennan acquired Newcastle based Forsythes Technology, which significantly enhanced its service delivery capabilities throughout the Newcastle and Hunter region, and forms part of the company’s ongoing strategic growth plans. Whether providing complete end-to-end managed outsourced IT service solutions or specialist advice and support for specific technology needs, Brennan delivers IT the way it should be – simple and easy to use, helping people do the jobs they are employed to do more efficiently, more securely, wherever they are. It is this that has resulted in Brennan winning Best Managed Services Provider 2021 – Australia. Contact: Michelle Primmer Email: [email protected] Company: Brennan IT Web Address: https://www. brennanit.com.au/ Best Managed IT Services Provider 2021 - Australia