APAC / Business Awards 2021 31 , Oct21525 Long recognised as a leading expert in the Business Process Outsourcing (BPO) sphere, iEnergizer has become synonymous with excellence through its innovative solutions for clients around the world. Following the company’s success in the APAC Business Awards, we took a closer look to see how this company have thrived in a notoriously competitive industry. Naturally, a key element to success in the BPO industry is the ability to meet the needs and expectations of clients. Of course, the needs of one client can be vastly different to another. A company that wishes to see enduring success needs an extraordinary sense of adaptability and dynamism to evolve and change to these needs. iEnergizer is certainly one such company – as it has proved time and time again. Now in its 21st year of operation, iEnergizer has grown to be the de facto leader for BPO services across the APAC region and beyond. More than that, the company has excelled across a variety of industries and markets, including the Healthcare, Telecom, eCommerce, Retail and Travel sectors, among others. Here, iEnergizer truly showcases its expertise in finding workable solutions no matter the client and their operational challenges. In this, the company sees themselves as mutual partners, helping to build brand loyalty for their clients and improve the overall customer experience. Partnership is a word that really forms the cornerstone of iEnergizer’s approach to its business. Seeing every new client as an opportunity to flex and test its abilities, as well as drive for higher standards, the company understands that BPO services are often longterm and future centric. If you deliver and meet expectations, a mutual relationship forms, with both parties seeing beneficial returns. As such, scalability is also highly important – with that room for growth allowing the partnership to flourish over time. This is why the BPO industry remains so competitive, as the almost symbiotic partnership weeds out those that can meet the requirements and those that cannot. Those that thrive then, have almost limitless opportunities to grow. This is how iEnergizer conduct business, and it is experience and expertise really stands apart from the crowd. Its success is brought into crystal clear relief by its extraordinarily high client retention rates, creating a pacesetting standard that others look to replicate, but never beat. These qualities combined with cost efficiency and transparency have long secured iEnergizer’s reputation in the BPO sphere, making them a natural fit for recognition as the Best Global Business Process Outsourcing Company of 2021. Few companies have the longevity and the reputation that iEnergizer celebrates here. Company: iEnergizer IT Services Private Limited Website: https://www. ienergizerbpo.com/ Best Global Business Process Outsourcing Company 2021 “We partner with our clients to help them stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes.” – Adarsh Kumar, Managing Director & COO
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