APAC Business Awards 2017

22 APAC / Business Awards 2017 , From a cottage industry to the workshops and facilities today, Walters Maintenance came from very humble, family orientated beginnings, and works hard to draw on these to ensure that every client receives the same exceptional level of service as they would from a family run firm, whilst offering the expertise and facilities of a much larger company. Debbie explores the firm’s service offering in more detail. “Here at Walters Maintenance, we specialise in the repair and AB170006 Walters Maintenance Pty Ltd Walters Maintenance is a private, family orientated company specialising in pump repair, general engineering and refurbishment of worn and damaged equipment. DebbieWalters talks us through the firmand explore how it has come to achieve the phenomenal success it enjoys today. DebbieWalters refurbishment of pumps, valves, rotating equipment, as well as manufacturing components. Additionally, we offer testing, installation and commissioning services. As a father & Son team, we have expanded the company to employ additional staff and trades people as work began to flow in over the years. We have recently expanded our workshops with an additional two factory units. “Additionally, to ensure that every service is provided to the highest possible standards we have indentured fitters and machinists with more than 90 years of experience between them. Each and every one of our team prides themselves on quality service and a commitment to giving our customers superior quality work and support.” Having noticed an increased interest in their service offering over recent years, Walters Maintenance is keen to continue growing to ensure that its clients receive the same exceptional service that they have come to rely on, as Debbie concludes. “During the last year we have seen a steady increase in orders and requests for services. We are noticing clients are expecting faster turnaround with excellent quality work. Our clients expect the highest level of service and commitment to meeting their needs and expectations. “To provide this, looking ahead we are currently working toward being Accredited 5th Edition Work Health and Safety Management Systems and increasing our customer base to ensure our continued success.” Line boring of pump internals for large Water Supply Pump