Australian Enterprise Awards 2021

55 APAC / Australian Enterprise Awards 2021 , Established in 2014, Luxe Mirrors is an Australian owned and operated family-run mirror retail business. Proudly supported by a team of passionate professionals, with backgrounds in construction, architecture and interior design, Luxe Mirrors Australia helps homeowners transform their spaces and lend an air of elegance and sophistication to their homes and businesses. With headquarters in Brisbane and a custom fabrication workshop in Sydney, Luxe Mirrors operates an online showroom which allows customers access to exclusive product ranges that have been sourced via working partnerships within Australia, as well as internationally. Offering a premium shopping experience, backed up by a 14-day easy returns policy, customers can filter by shape, style and colour to find the perfect piece for their home or work space. A creative team of interior designers are on-hand to assist with free design consultations to find the perfect mirror that reflects a client’s style, taste and budget. Plus, if something unique and bespoke is needed, Luxe Mirrors can either source it or create it to order. The company even offers free insured delivery Australia-wide, making transporting these delicate, and often large and bulky items, simple and easy. Another key service that is provided by Luxe Mirrors is the firm’s Trade Program, which clients can sign up to in order to get access to a wealth of exclusive offerings and benefits. With a very smart and competitive pricing method, matched with an exclusive members-only discount, clients can garner extra savings without losing the ultra-high quality of the mirrors that Luxe Mirrors provides. The Trade Program also enables every client to complete their project efficiently and flawlessly with the help of a specialist account manager that is assigned to them. They are committed to sourcing the finest and most suitable products for any given project, all whilst being mindful of specifications and budgets. From quotes to custom designs, the Trade Program is there for clients regardless of project size. Luxe Mirrors believes in personalised service, and the Trade Program encapsulates that in its entirety. Being Australian-owned, Luxe Mirrors firmly believes in supporting the local community, including the businesses and charities in the area. The firm also has a proactive approach to reducing its carbon footprint and offers carbon-neutral shipping and packaging wherever possible. It’s not just about providing great quality products however, as Luxe Mirrors is dedicated to building lasting relationships and delivering outstanding customer service, with impeccable attention to detail, for complete client satisfaction that sees people returning to them time and again. Over the last 12 months, with the Covid-19 pandemic in full swing, the team at Luxe Mirrors have noticed an uptick in the trend for home decorating and renovation, particularly in the bathroom! To this Best Online Mirror Retailer 2021 - Brisbane Dedicated to transforming homes and realising customer’s dreams, LuxeMirrors is not your average mirror retailer. With a range of ‘off the shelf’ products, the firmalso offers bespoke custom-made designs to ensure complete client satisfaction each and every time. Jan21361 LuxeMirrors Australia Company: Luxe Mirrors Australia Website: end, the company has committed time and resources to sourcing new products and adding to its existing range the latest, on-trend metal-framed and LED lit products. Regarding operations throughout Covid-19, Luxe Mirrors was in a fortunate position whereby business could continue as normal due to having its own custom manufacture plant for glass and frames. The staff at Luxe Mirrors play an integral part in the success of the business. Not only do they possess industry experience and expertise, but they also bring with it dedication and a strong team work ethic. Mindful and positive attitudes are in abundance and the company’s internal culture encourages a good work life balance to ensure all staff are happy. Regarding the future, Luxe Mirrors is committed to continuing to build strong relationships with customers, with a focus on the trade sector through its Luxe Trade Programme - this includes working with businesses in the hospitality, construction and architectural industries to ensure that they can find great quality products at the right prices.