Australian Enterprise Awards 2021

52 APAC / Australian Enterprise Awards 2021 , The world of transportation is full of variety, with many people requiring a bespoke solution for their specific situation. When this is the case, more often than not these people turn to Shephard Transport Equipment. Since 1979, the team have been involved in the design and manufacture, as well as servicing and repairing tippers and trailers alike. With such a long history of success behind them, it’s little wonder that the team have garnered a reputation for excellence in the industry. Their work has seen them building trailers and truck bodies that are perfectly matched to the needs of the individual customer. The wide range of services is thanks to the in-house engineering team who have the capacity to draft designs and concepts that fulfil specific and stringent requirements. It goes without saying that this level of custom work is only possible thanks to the team’s ability to quickly get to know what a customer wants. No matter if they are big or small, each client receives the same care and attention throughout a project. Every customer is treated as a friend, or family member, which engenders a strong sense of loyalty that keeps them coming back. As the team has developed a following of repeat customers, it has also been able to take advantage of the most effective form of advertising – word of mouth. To deliver the results that people want to see, Shephard Transport Equipment is made of one of the most talented teams in the region. Each section of the workshop is led by a forerunner in the field. To ensure that they are always able to tackle a job in the most efficient way possible, the leadership regularly communicates to find out any problems or solve any issues that might have arisen. If there is a way to do a job in a way that is safer or that enables the team to meet more precise specifications, it is always considered. Employee loyalty is just as important as customer loyalty. The team is treated with just as much care and attention, as their work is what has brought the firm such success for so many years. Needless to say, any member of staff is able to approach a member of the leadership team if there is a problem. It’s an approach which has created a workforce that is not only happy to come to work but thrives on the individual challenges of each and every project. Those who join the firm are welcomed with open arms and are able to thrive if they are willing to take on the lessons that this team has built up over the years. It’s the approach that embraces specificity that has allowed the team to achieve such success. When it comes to transport manufacturers, Trailer Manufacturer of the Year 2021 All businesses thrive on the relationships they build with their customers, and the longer running the business, the deeper this relationship can go. With over forty years of operation under its belt, the teamat Shephard Transport Equipment have built a reputation for superior results. We take a closer look at this impressive business following its success in the Australian Enterprise Awards. Jan21123 Shephard Transport Equipment Company: Shephard Transport Equipment Contact: Joanne Salih Web Address: www.ste.com.au Email: [email protected] there really is no one-size-fits-all solution, and they understand this right down to the core. When customers turn to Shephard Transport Equipment, therefore, they find a team who are always committed to delivering results that go above and beyond the call of duty. Their solutions are truly exceptional, in every sense of the word.