Australian Enterprise Awards 2019

14 APAC / Australian Enterprise Awards 2019 , Red Cat Adventures Most Innovative Charter Boat Company - Queensland: Red Cat Adventures Jan19186 Red Cat Adventures is an Australian owned charter boat company providing exceptional trips around theWhitsunday Islands. We profile the firm to find out more and explore the secrets behind its success. As a small family- operated business, Red Cat Adventures focuses on creating safe, and fun-filled adventures of excellent quality at an affordable price. The firms dedicated team place absolute importance on ensuring every trip is an amazing experience for all their passengers, 365 days a year. Currently, the Australian tourism market is evolving, with backpack- ers and holidaymakers alike con- stantly seeking new experiences that are unique and will create exciting memories long after their trip is over. Seeking to meet these needs, Red Cat Adventures is in a constant state of improvement as it works to create exceptional experiences and offer a variety of adventures to suit each individual client. The team consistently seek feedback from clients so that they can find out what they want and adapt their service offering to suit. This dedicated team has been central to the firm’s success over the years, and Red Cat Adven- tures is lucky to have very small staff turnover and a supportive internal culture that ensures that staff feel supported and able to offer clients a safe, friendly service every time. Looking ahead, the five-year vision for Red Cat Adventures is to be a financially successful, national award-winning business, recognised for all its innovative tourism and event products, delivering outstanding customer experiences and service and for making a positive environmental contribution to the Whitsundays and Queensland. As part of this focus, the firm will be adding a new boat to its fleet over the com- ing year, and is seeking to move into the wedding and events sector to ensure that it continues to exceed its guests’ expectations throughout 2019 and beyond.