APAC 2017 Australian Enterprise Awards

32 APAC / Australian Enterprise Awards 2017 , AE170035 Best User-Friendly Web Design Company - New South Wales Blacklight Productions have been creating user friendly websites for over 15 years. We invited Rob Bryant, Director, to explain how the firmdraws on this vast experience to provide the very highest standard of service and support to its valued clients. Blacklight Productions have experience with custom development of membership systems, dashboards and data importation, as well as ecommerce, directory components and many other technologies. The firm offers a wide range of services including custom designed mobile friendly fully responsive websites that use easy to manage Content Management Systems; website applications that bring our customers big ideas to reality; mobile apps; automated membership systems; booking systems as well as cost effective commercial template based websites. Rob discusses the firm’s dedication to excellence and how it works to support its vast array of clients, who include SMB’s, Government departments, Not-For-Profit organisations and Associations. “Here at Blacklight Productions, we work hard to deliver the solutions people need, on time and within budget, and we have many customers we have been working with for years. We focus on our customer’s requirements, and develop websites, applications and membership systems based on their unique requirements, so our customers always get what they ask for. Most of our new businesses is from referrals from existing customers. We are able to deliver quality solutions to them at a cost-effective price by using open source software such as the Wordpress or Joomla platforms. “What truly sets us apart is that we develop custom solutions based on the specific needs of our customers. The work is carried out here in Australia and our customers have direct access to our developers. We find a lot of developers are tempted to meet complex requirements by bolting together a hodge podge of third party solutions, which often creates problems for ease of use, rarely attains the full functionality requested, and is difficult and costly to maintain. We avoid this by building completely integrated custom solutions. However, we offer a number of flexible strategies that leverage open source software so we can deliver a lot of common functionality at highly competitive prices, where this can achieve the right outcome. “Overall, Blacklight’s mission is to provide user friendly websites and applications to our customers at an affordable price and to deliver quality and service to ensure an ongoing relationship with our customers. We strive to make the process of creating these solutions and the costs involved very transparent to the customer, so they understand every step and approve it along the way. This way we all work together to get the exact website or application the customer wants and there are no surprises at the end.” Looking ahead, Rob believes that by working with clients to meet their ever-evolving needs and stay at the forefront of emerging industry trends he and his team will be able to ensure Blacklight’s continued success. “The major driving force in the industry for the last few years has been mobile compatibility and mobile oriented website design and development. Much of our work is updating or rebuilding websites to make them mobile friendly and optimised for search engines. “Additionally, we are also seeing a lot of smaller organisations wanting to leverage automation in a way that has been too expensive in years gone by. Mundane administration tasks such as membership maintenance and outdated booking systems are increasingly being moved online, introducing big savings and lower administration overheads for our customers. “By understanding our customers’ processes, we can advise them on how they can best be automated, thus saving them a lot of time, and this will remain our ongoing focus as we look towards the future. Contact: Rob Bryant, Director Contact Email: [email protected] Address: Level 6, 69 Reservoir Street, Surry Hills, NSW, 2010, Australia Phone: 02 8218 2104 Web Address: www.blacklight.com.au